Understanding Billing

TL;DR:

At Motion, we offer two primary subscription plans based on your specific productivity needs: Individual and Team subscriptions. Whether you’re an individual managing your personal and professional life, or a team collaborating across your company, this article breaks down the features, pricing, and benefits of each subscription offering to help you choose the plan that’s right for you.

• Individual Plan: Perfect for individual users looking to streamline personal productivity with Motions tools like auto-scheduling, task management, and project tracking.

  • Pricing: $19/month (annual) or $34/month (monthly).

• Team Plan: Ideal for teams and companies needing collaborative tools, such as shared workspaces, centralized billing, and scalable options.

  • Pricing: $12/user per month (annual) or $20/user per month (monthly)

• Enterprise Plan (Team Plan for Teams of 10+ Members): Custom solutions for large organizations with complex needs.

  • Pricing: Tailored to your requirements.

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Individual Plan 👤

The Individual Plan is designed for solo users who want to optimize their time and stay on top of their tasks and includes access to Motion’s powerful productivity tools.

Key Features:

• Auto-scheduling: Motion’s core value prop, offering organization efficient AI-driven organization of your task scheduling.

• Project management: Track progress and deadlines for your personal projects.

• Customizable workflows: Adapt Motion to fit your unique needs and preferences.

Billing Options:

• Monthly Plan: $34/month.

• Annual Plan: $228/year (equivalent to $19/month). This option offers significant savings and is recommended for users seeking long-term value.

Example: Sarah, an individual freelance photographer, uses Motion to balance client deadlines, personal goals, and daily to-dos, all in one place.

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Team Plan 👥

The Team Plan is tailored for groups and organizations that need to collaborate seamlessly. It combines Motion’s core productivity tools offered in the individual plan along with advanced features for teamwork and centralized management.

Key Features:

• Shared workspaces: Collaborate on tasks, projects, and calendars.

• Seat management: Add or remove team members easily as your team grows.

• Centralized billing: Simplify payments with a single invoice for all team members.

• Scalable pricing buckets: Choose pre-set packages based on your team size.

Billing Options:

• Monthly Plan: $20/user per month.

• Annual Plan: $144/user per year (equivalent to $12/month per user). Save 40% compared to the monthly plan.

Team Bucket Options:

To accommodate teams of different sizes, Motion operates on a bucket-based pricing model:

• 3 person bucket.

• 5 person bucket.

• 10+ person bucket (Enterprise Plan)

Example: A startup with four team members selects the 5-person bucket. If they grow to six members, they will automatically be upgraded to the 10-person bucket at that time.

Additionally, when downgrading your team, if you reduce your team size from 5 team members to 3, your team bucket will not automatically reduce. You will need to manually adjust your team subscription by visiting Settings > Billing.

Note: At this time, we do not offer custom-sized packages, so selecting a team bucket size that is equal to or above your desired seats ensures everyone is covered.

Both subscription plans grant access to Motion's powerful features, including auto-scheduling, task management, and project organization. However, the Team subscription offers enhanced collaboration capabilities tailored for group productivity.

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Upgrading Your Plan 📈

Motion offers flexibility to upgrade from an Individual Plan to a Team Plan or expand your existing Team Plan as your needs evolve.

Upgrading from Individual to Team:

1. Go to Settings (⚙️).

2. Under the ‘Team’ section, click ‘Create Team.’

3. Choose a Team Plan:

   • Business Standard: For teams with fewer than 10 users.

   • Business Pro: For teams with 10+ users.

4. Select your billing cycle:

   • Monthly: Toggle off the ‘Billed yearly (Save 40%)’ option.

   • Annual: Leave the toggle on to save 40%. 💡

5. Pick the appropriate bucket size for your team (e.g., 3, 5, or 10 users).

6. Review pricing and update payment details if needed.

7. Click ‘Start Team Plan.’

What Happens Next?

• Your new Team Plan takes effect immediately, granting access to collaborative features like shared workspaces and team calendars.

• Any unused time on your Individual subscription will be prorated and credited toward your Team Plan.

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Expanding Your Team Subscription

As your team grows, you can easily add more seats to your plan.

Option 1: From Account Settings

1. Go to Settings (⚙️).

2. Under ‘Account’, click ‘Billing.’

3. Click ‘Add or update seats.’

4. Select the appropriate team size.

5. Click ‘Update seats.’

Option 2: From Team Settings

1. Go to Settings (⚙️).

2. Under ‘Team’, click ‘Team Settings.’

3. Click ‘Invite Member.’

4. Enter the email addresses of the new members.

What Happens Next?

• Additional seats are available immediately.

• A prorated charge for the added seats will be applied based on your current billing cycle.

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Enterprise Plan 👥

The Enterprise Plan is designed for organizations (of 10+ members) that require advanced tools, enhanced security, and customized solutions to scale productivity and collaboration across large teams.

Why Choose the Enterprise Plan?

The Enterprise Plan is perfect for businesses looking for more quality control, streamlined performance, and added customization. Whether you’re scaling rapidly or already have a robust team, Motion’s Enterprise Plan ensures your team has the tools they need to stay productive, collaborative, and efficient.

Key Features:

• Custom Onboarding: Dedicated support to ensure a smooth transition to Motion for your organization.

• Scalability: Manage hundreds (or thousands) of team members seamlessly with advanced administrative controls.

• Priority Support: Continued access to a dedicated Motion account manager and expedited customer support.

• Custom Integrations: Tailored integrations with your existing tools, workflows, and systems.

• Flexible Licensing: Tailored pricing based on your organization’s size and needs.

• Complimentary dedicated project management expert for implementation and onboarding ($10,000 worth of added value).

How to Get Started with the Enterprise Plan:

To explore the Enterprise Plan, follow these steps:

1. Contact Sales:

   • Visit our Contact Sales page to submit a request - click “Book a Demo” under “Business Pro”.

   • Provide details about your organization, such as team size, industry, and any specific requirements.

2. Consultation Call:

   • A Motion representative will schedule a consultation to discuss your needs, goals, and expectations.

   • During this call, we’ll review any specific requirements, such as security protocols or integration requests.

3. Custom Proposal:

   • Receive a personalized proposal with pricing and a tailored feature set.

   • The proposal will include detailed information about onboarding, training, and support options.

4. Onboarding:

   • Motion’s dedicated onboarding team will work with your organization to set up your account, configure integrations, and train your employees.

Examples of Enterprise Use Cases:

• Large corporations: Organize tasks, schedules, and projects for multiple departments, ensuring alignment across the organization.

• Agencies: Manage clients, projects, and teams in one place, with secure and streamlined collaboration.

• Educational institutions: Enhance productivity for faculty, staff, and administrative teams with centralized tools.

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Re-subscribing to Motion

If you’ve canceled your subscription and want to return, follow these steps:

1. Log in to your existing account on the Motion website.

2. Choose to resubscribe to your previous plan or select a new one.

3. Select a Monthly or Annual billing cycle.

4. Enter your payment details and confirm.

What Happens Next?

• You’ll regain full access to Motion features based on your selected plan.

• Your billing cycle starts on the day you re-subscribe.

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FAQs

1. What are your accepted payment methods?

• We accept debit cards, credit cards, Apple Pay, and Google Pay as forms of payment.

• To ensure seamless integration, please make sure Apple Pay is properly configured on your device and use the Safari browser. For Google Pay, we recommend using the Chrome browser for optimal compatibility and functionality.

ℹ️ Please note that prepaid cards are not supported at this time (e.g. MasterCard Prepaid, Visa Prepaid, American Express Prepaid, CashApp, etc.)

2. How do I change my card on file?

1. Go to Settings by clicking on the gear (⚙️) icon.

2. Under the ‘Account’ section, click ‘Billing’.

3. Click on ‘Change payment method’.

4. Enter the new card details and click ‘Save’.

3. What is the $1 charge I received during the free trial?

This temporary hold verifies your card information and is refunded within 1–2 business days.

4. Do You Charge Sales Tax?

Sales tax is determined based on your country and state. In some cases, sales tax may be triggered when certain sales thresholds are crossed in your state. This may result in tax charges appearing on recent transactions, even if they were not included in the past. Motion does not retain any of the sales tax ourselves.