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How to cancel your Motion subscription
How to cancel your Motion subscription
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Written by Motion Support
Updated over a week ago

NOTE: Canceling your subscription does not trigger a refund. If you cancel your subscription before the end of your trial you will not be charged.

If you no longer have access to your Motion account, you can visit your billing account page directly without signing into Motion's webapp. Use the link below:

More directions on how to cancel via the billing account page at the bottom of the article.

Canceling Motion

  1. Go to your account on a desktop/laptop computer.

  2. Click the red “Cancel Plan” button at the bottom of the screen.

Canceling Motion without access to Motion:

  1. Go to your account billing page on a desktop/laptop computer:

  2. Click "Billing" on the left-hand side.

  3. Click "Individual subscribers: Change payment method, cancel subscription, view invoices"

  4. Click "Cancel plan"

Note: These instructions are for individual users only. If you're on a team, cancel on your team page or contact support via our Help Center chat for assistance.

You can read more about our refund policy here:

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