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Team Subscription: What to Expect
Are you transitioning from an individual subscription to a team subscription? Here are some common questions and answers to guide you through the process:
Switching to a team subscription is simple. Just click the "Create Team (40% Off)" button located at the top right corner of Motion's interface. You can make this change at any time during your individual subscription without needing assistance from customer service.
When you convert your individual subscription to a team subscription, we will initiate a pro-rated refund for your individual account within one business day. Please note that banks typically take 5-10 business days to process refunds.
No, the workspaces you created privately on your individual subscription remain private. You can manually share them with your team members on the Team tab.
No, your privately created tasks will not be visible to your team members. You need to move them to a shared workspace for your teammates to see; they will live in your “My Tasks” workspace until you do so.
Teammates can create tasks in private or public workspaces. You can only see tasks that have been added to public workspaces. However, at the end of Q3 2023, we plan to provide a view that shows the exact time teammates are working on tasks.