Team Subscription: What to Expect

Are you transitioning from an individual subscription to a team subscription? Here are some common questions and answers to guide you through the process:

How can I switch from an individual to a team subscription?

Switching to a team subscription is simple. Just click the "Create Team (40% Off)" button located at the top right corner of Motion's interface. You can make this change at any time during your individual subscription without needing assistance from customer service.

What happens to the payment on my individual subscription? Do I need to pay twice?

When you convert your individual subscription to a team subscription, we will initiate a pro-rated refund for your individual account within one business day. Please note that banks typically take 5-10 business days to process refunds.

Are the workspaces that I made privately on my individual subscription publicly available to my team?

No, the workspaces you created privately on your individual subscription remain private. You can manually share them with your team members on the Team tab.

Are the tasks that I made privately on my individual subscription publicly available to my team?

No, your privately created tasks will not be visible to your team members. You need to move them to a shared workspace for your teammates to see; they will live in your “My Tasks” workspace until you do so.

How can I see my teammates' calendars?

On the Calendar List, select your teammates' calendars in the "Frequently met with" section.

Can I see all my teammates' tasks in a team subscription?

Teammates can create tasks in private or public workspaces. You can only see tasks that have been added to public workspaces. However, you can use the 'Team Schedules' view in the 'Projects' tab to see your teammates' tasks across workspaces.