Contacting Motion Support: Quick and Easy Steps

Introduction

If you need assistance or have questions for Motion support, follow these simple steps to get in touch or find self-serve help right here on the Help Center page.

From the Help Center

Step 1: Locate the Chat Button

Look to the bottom right-hand corner for a small black chat logo.

Step 2: Click the Chat Button

Click on the logo to open our Intercom chat support.

Step 3: Chat with Our Support Team

Start a conversation with our friendly support agents in the Intercom chat.

💡Self-Serve Help Option:

To find answers on your own, follow these steps:

Step 1: Use the Command + K Shortcut

Press Command (⌘) + K on your keyboard.

Step 2: Type Your Question

Enter your specific question or keyword in the search bar.

Step 3: Explore Help Articles

Browse the search results and find the article that addresses your question.

From your Motion Account

Step 1: Locate the ‘Help’ Button

Look to the top-right part of your account for the ‘Help’ button.

Step 2: Click on ‘Help’

Click on the button to open our Intercom chat support.

Step 3: Chat with Our Support Team

Start a conversation with our friendly support agents in the Intercom chat.